Returns & Refunds Policy
At Team Ready, we prioritize food safety and quality; therefore, we offer full refunds or replacements for any perishable items that arrive damaged or do not meet our freshness standards. Please contact us within 48 hours of delivery to initiate a claim for any food-related concerns.
Inspect Your Order
Upon delivery, please immediately check your items for any signs of damage, spoilage, or incorrect packaging.
Contact Support
Email our team at [email protected] with your order number and clear photos of the items in question.
Verification Process
Our quality assurance team will review your request within 24 hours to verify the claim against our freshness guarantee.
Receive Refund or Replacement
Once approved, we will either issue a full refund to your original payment method or ship a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing